Privacy policy

We are committed to maintaining the accuracy, confidentiality and security of your personal identifiable information ( “Personal Information”). True to this commitment, we act in accordance with our Privacy Policy regarding the collection, use and disclosure of personal information. Our Privacy Policy is based on the values set by the Model Code for the Protection of Personal Information of the Canadian Standards Association and the Law on Protection of Personal Information and Electronic Documents Act.

Introduction

We are responsible for the preservation and protection of personal information we hold. We have appointed one or more persons whose responsibility is to ensure the respect of our privacy policy.

Goals definition

We collect, use and disclose personal information to provide the product or service you requested and to offer you other products and services that could, in our interest. Why we collect personal information will be set out before or during the collection process. In some cases, the purpose of this collection of information is obvious, and the consent may be implied. This is the case, for example, when we ask for your name, your address and payment data as part of the ordering process.

Consent

Your knowledge and consent are essential for there to collection, use or disclosure of your personal information unless required by law or permitted. You always have the choice to provide us your personal information or not. However, your decision not to provide certain information could prevent us from providing our products or services. We do not require you to consent to the collection, use or disclosure of information as a condition of supplying a product or service, unless we need this information to be able to provide the product or service.

Information gathering Restrictions

The personal information we collect will be limited to information necessary for the purposes we have identified. With your consent, we may collect personal information from you in person, by phone, mail, fax or Internet.

Limitation on use, disclosure and retention

Personal information may be used or disclosed for purposes other than those for which it was collected unless you have accepted they are or if required by law or permitted. Personal information will be retained only for the period necessary for the purposes for which it was collected, or for the period required by law.

Accuracy

Your personal information will be kept in the most accurate, comprehensive and current necessary for the purposes for which they are to serve.

Protection of customer information

Personal information will be protected by security safeguards appropriate to the sensitivity of the information. We take all reasonable precautions to protect your personal information against loss and against the use, access and unauthorized disclosure.

Transparency

We will give you access to information on our policies and practices for managing your personal information.

User access

You will be informed on request of the existence, use and disclosure of your personal information, and you can access them. You can verify the accuracy and completeness of your personal information and you can request that it be amended, if applicable. In some cases where the law allows, however, we will not share certain information. For example, we can not disclose information about you if they also apply to other persons or if they are subject to legal restrictions or security-related, or if there is information commercial proprietary.

Witnesses

A cookie is a small computer file or piece of information that can be saved on the hard drive of your computer when you visit our websites. We may use cookies to improve the functions of our website and in some cases, to provide a personalized online experience for visitors. Cookies are commonly used and most Web browsers are configured by default to accept cookies automatically. You can change your browser settings to prevent your computer from accepting cookies or to be notified when you receive a cookie, allowing you to refuse. However, please note that if you disable cookies, you may not enjoy the best performance of our website.

Other websites

Our website may contain links to third party sites that are not governed by this privacy policy. Although we strive to only include links to sites with high standards of privacy, our privacy policy no longer applies when you leave our website. Moreover, we are not responsible for the privacy practices of third party websites. We advise you to review the privacy statements of these sites to learn how your information will be collected, used, shared and disclosed.